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Research

As a premier research agency, we help you to view research in a new light – one where we merge traditional and non-traditional methodologies to give our clients the right information and insights to aid strategic decisions.

Customer Experience

Don't wish for happy customers. Make them. Our end-to-end CXaas platform combines strategy, analytics, technology, and operations. Everything you need to reimagine your CX and make your customers smile.

Marketing

Marketing is no longer about merely adding online channels to the media mix; it is about integrating digital into all facets of marketing. Our marketing engagements are typically multifaceted to solve specific challenges while building ongoing client capabilities.

Organizations that understand the "fundamental shift" must learn to navigate such challenges as building capabilities, modernizing platforms, creating a software engineering culture, and leveraging data and analytics to improve operations and products.

Human Resources

The People and Human Resources function is key to achieving a firm’s underlying mission to attract, develop, excite, and retain exceptional people. Our teams function spanning talent, recruitment, and professional development. We unleash our dedication to supporting your current and next generation of colleagues.

Training

To improve results from training programs, executives must focus on what happens in the workplace before and after employees go to class. Our teams design and execute the strategies that empower your staff to become enhanced versions of their job roles.

Research

  • Focus Groups
  • Product Testing
  • Service Evaluations
  • Mystery Shopping
  • Brand Audits
  • Discover More

Customer Experience

  • CX Strategy
  • CX Outsourcing
  • Omnichannel Orchestration
  • Customer Insights
  • Sales as a Service
  • Discover More

Marketing

  • Digital
  • Advertising Analytics
  • Direct
  • Experiential
  • Branding
  • Discover More
  • IT Strategy
  • Software
  • Hardware
  • Mobile App Development
  • Website Development
  • Discover More

Human Resources

  • Recruiting Technology
  • Ai Resume Parsing
  • Policy Development
  • Employee Feedback
  • Candidate Interviewing
  • Discover More

Training

  • Knowledge Base
  • Continuous Development
  • Technical
  • Team
  • Managerial
  • Discover More

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Contact Info

Lucent Research Limited P.O. Box 1024 Business Centre Port of Spain Trinidad, West Indies.

1-868-687-2144

info@lucentresearchtt.com

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